Supply-Chain Grievance & Complaint Mechanism
Empowering Stakeholders to Report Human Rights or Sustainability Risks and Violations in Supply Chains
Accessible
For all humans without barriers; available in multiple languages, and easy to use!
Free
WhiteBox is entirely free to use for Stakeholders and will always remain so!
Secure
Reports can be filed anonymously & the laws protect stakeholders from reprisals!
What is WhiteBox?
WhiteBox is an advanced digital solution for grievance reporting and management. It is designed for employees and other stakeholders to report issues anonymously and safely, while simplifying compliance and the management of grievances for businesses.
In Europe, companies are required to have a grievance mechanism (also called complaints mechanism in various legislations) through which internal and external parties can notify them of human rights or environmental risks or violations within their own operations and supply chains (including those involving all direct and indirect suppliers). In addition, effective grievance procedures provide access to appropriate remediation when needed. If complaints or indications of imminent or actual breaches of duty are received and confirmed, companies must take remedial action to prevent, stop, or at least minimize these grievances. Additionally, companies must implement preventive measures to avoid further violations of the same nature or reduce the risk of recurrence.
Turnkey compliance with ...
EU Corporate Sustainability Due Diligence Directive
German Supply Chain Due Diligence Act
United Nations Guiding Principles on Business and Human Rights
EU Whistleblowing Directive
What makes a grievance mechanism effective?
How WhiteBox promotes trust ...
Establishing and maintaining stakeholder trust is key to an effective grievance mechanisms
Learn more about WhiteBox in our introductory video
Complaint Procedures: Essential for ESG Due Diligence and Risk Management
Grievance (or complaint) procedures are a core element of the obligations contained in the German Supply Chain Due Diligence Act as well as the upcoming EU Corporate Sustainability Due Diligence Directive, and form an important building block of the risk management system as a whole as well as singular due diligence processes.
Risk Analysis
Are an effective method to conduct risk analysis across the supply chain
Early Warning System
Serve as an early warning system through which problems are identified before they escalate
Effectiveness Assessment
Offer companies the opportunity to obtain feedback on the effectiveness of their risk management and individual due diligence processes
Digital Grievance Mechanism for Supply Chain Due Diligence
The most advanced collaborative grievance mechanism solution for supply-chains
The German Supply Chain Due Diligence Act as well as the EU Corporate Sustainability Due Diligence Directive require companies to implement an accessible and effective grievance mechanism (complaints procedure) along their supply chainRecent posts
Addendum for Communications & Newsletters
Addendum for Social Media & Similar Websites
Addendum for Informational Website Visitors
Terms & Conditions for Organisations using WhiteBox
What is a Grievance?
Privacy Policy
The Grievance Mechanism: A Simple yet Effective way to Detect ESG Risks in Supply Chains
Guides,
Support
& more
Here you can find information on various topics ranging from how to use WhiteBox to your rights and how to enforce them